Last Updated: July 16, 2026
SleepWell ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully.
Account Information: When you sign in using Google Sign-In, we collect your Google account ID, display name, and profile picture. This information is used to create and manage your account.
Usage Data: We collect information about how you use the app, including content you play, duration of play sessions, favorites, sign-in records, and energy (virtual currency) transactions. This data helps us provide personalized recommendations and improve your experience.
Device Information: We collect your device model, operating system version, and app version number to ensure compatibility and troubleshoot issues.
Advertising Identifier: We may collect your Google Advertising ID (AD_ID) to serve relevant advertisements and measure ad performance.
Feedback: If you submit feedback through the app, we collect the content of your feedback and any contact information you provide.
We use the collected information for the following purposes:
1. To provide, maintain, and improve our services;
2. To create and manage your account;
3. To personalize your experience and provide content recommendations;
4. To operate the energy (virtual currency) system;
5. To serve and measure advertisements;
6. To detect and prevent fraud, abuse, and security issues;
7. To comply with legal obligations.
We integrate the following third-party services that may collect information:
Google Sign-In: Used for authentication. Google Privacy Policy
Firebase Analytics: Used for usage analytics and app performance monitoring.
Firebase Crashlytics: Used for crash reporting to improve app stability.
Firebase Cloud Messaging (FCM): Used for push notifications.
Google Play Services Ads: Used for serving advertisements.
Cloudflare: Used for API hosting and content delivery.
Your data is stored on Cloudflare's global network with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days.
We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:
1. With your explicit consent;
2. To comply with legal obligations or respond to valid legal requests;
3. With service providers who assist us in operating the app, subject to confidentiality obligations.
You have the following rights regarding your personal information:
Access and Modify: You can view and update your nickname and profile picture in the app's profile section.
Delete: You can delete your favorites and play history within the app.
Account Deletion: You can request account deletion through the app's settings. We will process your request and remove all personal data within 30 days.
Revoke Permissions: You can revoke app permissions through your device's settings.
Our app is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last Updated" date above.
If you have any questions about this Privacy Policy, please contact us through the in-app feedback feature or via email at support@sleepwell.app.